News and Announcements // 2010 // Country Fire Authority Enhances Communication with Firefighters via NetstarLogicalis Network Solution


New Cisco-based network allows faster, improved information flow between Country Fire Authority bases and firefighters

Melbourne, AUSTRALIA – 23 November  2010 – NetstarLogicalis Australia today announced a significant customer win with the Country Fire Authority of Victoria one of the world’s largest volunteer-based emergency management organisations committed to the prevention, response and recovery of regional Victorian Communities during fire situations.

The Country Fire Authority (CFA) engaged NetstarLogicalis to work with the CFA Technology Services Department to re-architect its communications network, to allow for faster, improved flow of information across the organisation’s 30+ Incident Control Centres (ICCs) during a bushfire.  The upgrade included a standardised technology platform based on Cisco products which would be rolled out in two phases.

Glenn Kerr, Senior Network Administrator, CFA, said, “The CFA has more than 60,000 fulltime staff and volunteers who work across more than 150,000 square kilometres of land in Victoria.  With corporate headquarters based in Burwood, the CFA services over 20 regional areas across Victoria.  This represents almost a million homes and about 2.5 million people who can find themselves in life-threatening situations.  Therefore, it is critical that our communications network allows us to communicate between our Incident Control Centres and with staff quickly, accurately and effectively in emergency situations."

“Each fire season presents us with the opportunity to review, improve and learn from our experiences. We chose to work alongside NetstarLogicalis for this project because of the value they provided to us during the planning and strategy phases and the fact they helped us find a solution that could integrate with and complement our existing Technology Services capability.  NetstarLogicalis has become a trusted technical advisor and an extension of the team.  The network we now have will last us for another five to 10 years, and give us the opportunity to do much more, now that the initial phases are complete.

“The new network means we can improve the flow of information between our Incident Control Centres, State Control Centre, firefighters, administrative staff and most importantly the community during a bushfire, providing real-time updates on fire incidents, fire fighter welfare and weather forecasts as they develop.”

The first stage of the project, which was completed in January 2010, involved upgrading the CFA’s existing communications system at its largest ICCs (Level 3 bases) across Victoria.  The solution was based on Cisco Catalyst switches and included hardware, software and maintenance. This provided a unified network for data, voice and video.  It is designed to help customers manage power consumption across the network and attached devices, allowing the CFA to reduce energy costs and its carbon footprint.

The second stage of the project is currently underway. Designed to enhance communications access to 150 Level 2 Divisional Command bases across the state to Cisco ISR G2 routers.  Equipped with 3G routing and WLAN switching, providing CFA with the ability to deploy or move remote fire-fighting command operations with ease and speed. 

Chris Meager, CEO of NetstarLogicalis, said, “It is a privilege to be working alongside an organisation like the CFA, whose people put their lives on the line each day for the community.  NetstarLogicalis is proud to be able to provide a strong, scalable network that complements the CFA’s IT department, ultimately helping to maintain the safety of Australians in times of crisis.”

With the implementation of stage two already complete across 110 sites in Victoria, the new phase of the project will be rolled out to a further 40 sites. This is expected to be complete before this year’s Fire Danger Period.

ABOUT NETSTARLOGICALIS

NetstarLogicalis is part of the Logicalis Group, which is a division of Datatec Limited (DTC), a $4.2 billion multi-national Group listed on the AIM market of the LSE and the Johannesburg Stock Exchange. NetstarLogicalis offers a complete range of end-to-end solutions for converged data, security and Data Centre infrastructure. NetstarLogicalis' state-of-the-art network management facilities help customers reduce the cost of managing their infrastructure. Our goal is to help customers better run their business, leveraging our proven networking and Data Centre expertise and experience. For more information visit www.au.netstarlogicalis.com

About The Country Fire Authority (CFA)

CFA is one of the world’s largest volunteer-based emergency management organisations. The team comprises more than 60,000 volunteers, supported by over 400 career firefighters and officers and more than 700 career support and administrative staff.  Situated in Victoria, CFA covers an area of more than 150,182 square kilometres of land covering 2.5 million people. This area includes more than 980,000 homes and covers all of rural and regional Victoria, including provincial cities and towns (except State forests and National Parks). For further information visit http://www.cfa.vic.gov.au/index.htm

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